Balaji Authorised Repair & Service Center values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services.
Information We Collect
- Personal Details: Name, phone number, address, and email ID provided when booking a service.
- Service Information: Details about the television model, brand, and repair requirements.
- Communication Data: Records of your interactions with us through calls, messages, or online inquiries.
How We Use Your Information
- To schedule and provide TV repair services at your location.
- To confirm appointments, share updates, and provide after-service support.
- To improve our service quality and customer experience.
- To send service-related notifications or reminders (with your consent).
Data Protection
- Your personal information is kept strictly confidential and not shared with third parties, except when required by law.
- We use secure methods to store and process your data.
- Information is used only for service-related purposes and customer support.
Customer Rights
- You can request access to the information we hold about you.
- You may update, correct, or request deletion of your personal data at any time by contacting us.
- You can opt out of receiving service reminders or promotional messages.
Cookies & Online Data
If you visit our website, cookies may be used to improve browsing experience and analyze service usage. These do not collect personal details unless you provide them voluntarily.
Third-Party Disclosure
We do not sell, trade, or share your personal information with outside parties.